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Weekly CloudNews: Channel Futures’ 2023 MSP Outlook

Welcome to this week’s edition of CloudBolt’s Weekly CloudNews!

Channel Futures’ 2023 MSP Outlook: Cybersecurity, Automation Will Be Paramount

Allison Francis, Channel Futures, December 30, 2022

“According to Raum Sandoval, CISO, Entara, implementing additional security measures and solutions can be a complex and time-consuming process. This is where governance, risk, and compliance (GRC) comes in. By focusing on GRC, businesses will be able to identify their most pressing risks and develop a plan for addressing them in an orderly and systematic way. To support this process, we are likely to see an increase in the use of virtual chief information security officer (vCISO) services to help businesses navigate this shift effectively.

“Automation will also be increasingly important for providers and customers alike, particularly smaller shops. According to Javid Khan, CTO, IT By Design, 2023 will be all about automation and innovation. This will be driven by customers who will push their IT providers to prepare for the ever-looming recession with more creative, cost-effective technology. ‘Automation will be key for reducing the time required to resolve service tickets and fulfill the more mundane daily tasks,’ says Khan. ‘The automation will garner extra time for tech teams to focus on higher priority projects or additional revenue-generating special projects, boosting profitability.’” READ MORE

DevOps Must Embrace Automation in 2023

Mike Vizard,, January 3, 2023

“A survey of 500 engineering and software development professionals in the U.S. suggests more DevOps teams than ever need to resolve to embrace automation at a deeper level in the new year. The survey, sponsored by Chronosphere, a provider of an observability platform, found engineers spend, on average, more than 10 hours per week attempting to triage and understand incidents. That equates to a quarter of a 40-hour workweek. Overall, 96% of respondents said they spend most of their time resolving low-level issues, with 88% reporting that amount of time negatively impacts them and their careers because so much time is spent troubleshooting IT issues.

“Chronosphere CEO Martin Mao said much of the stress DevOps teams encounter results from reliance on DevOps platforms that organizations built themselves. Platforms built and supported by a vendor today typically provide higher levels of automation that reduce overall stress levels, he added. It’s not clear how big an appetite for change any organization that has built their own DevOps platforms may have in 2023. The challenge is that the initial cost of swapping in a commercial platform may appear high given the fact that the legacy platform is already deployed. However, the cost of the acquisition of a new platform needs to be weighed against the total cost of ongoing operations. A lot of soft costs show up in, for example, higher turnover rates for DevOps professionals that are likely to find a more rewarding job elsewhere that is less tedious.” READ MORE

Top 10 Cloud Computing trends to Look Out for in 2023

Aiswarya PM, Analytics Insight, January 2, 2023

“Succeeding in the cloud can be complex, and CIOs have continued to fumble their cloud strategies in 2022 in a variety of ways, industry observers say. Topping the list of typical cloud strategy are three mistakes that fall under the heading of mental blueprint blunders: assuming that a cloud strategy is an IT-only endeavor, that all data must be moved to the cloud, and that a cloud strategy is the same as a data center strategy. In addition to going it alone, insisting on moving all data to the cloud, and approaching the cloud the way they would a data center, CIOs also often fall prey to flawed thinking about the scope of their digital transformation, either by failing to have an exit strategy or believing it is too late to implement a cloud strategy at all.

“CIOs also blow their cloud strategy out of the gate by confusing a cloud strategy with an implementation plan or confusing an ‘executive mandate’ or ‘cloud first’ motto with an actual cloud strategy, according to Gartner. The blueprint for each company’s digital transformation is unique and requires a deep dive into all IT systems by the entire C-suite and IT team to optimize the outcome, analysts note. No third party knows an enterprise better than its executives and employees. But perhaps the worst sin CIOs can make, analysts across the spectrum agree, is fail to plan for the shift in culture and skills required to devise and implement a successful cloud strategy.” READ MORE

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