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InterContinental Hotels Group (IHG) » The Situation Due to the size and complexity of their IT infrastructure (IHG owns over 5,000 hotels and manage 750,000 guest rooms), IHG utilizes four different public clouds. They want the flexibility of multiple public clouds so they can use the platform that provides the optimal environment for each workload, as well as to protect themselves against price increases and instabilities in any one public cloud. The challenge this created was that administrators needed to understand and use four different interfaces to locate, manage, and provision compute resources. » The Solution IHG decided to move all managed resources from VMware vRA to CloudBolt due to their ease of use, extensibility, and broad technology support. CloudBolt provided IHG a single user interface and API through which they could deploy complex apps to VMware and any of the four public clouds they use, manage these apps and their constituent servers over the course of their lifecycle, and automate their business policies and best practices surrounding server deployment and management. IHG uses CloudBolt's interface as a self-service portal available to development, QA, and production support groups. They are now all empowered to order what they need, when they need it without having to open a ticket for IT and wait for that group to fulfill the request. Since consumers of IT resources can get what they need when they need it, developers can deploy complex application stacks within minutes of realizing they need them. IHG now also uses comprehensive visibility and intelligent automation to control VM sprawl and protect against unexpectedly large bills from the vendors. Through the use of expiration dates for servers, configurable expiration behavior, visibility into all VMs across all technologies, quotas, cost tracking, and easy deprovisioning of servers and services, IHG ensures that they pay only for what they need and use. 7 W H I T E P A P E R

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