Product Overviews

O V E R V I E W 4. Time & Materials Engagement CloudBolt Professional Services will assist with estimating hours for your project depending on your real-time needs. These hours can be consumed as needed but will be scheduled based on our resource availability from when you submit your request. With approval from CloudBolt Professional Services, these hours may also be consumed for any new feature request and can be used for undefined or defined requirements. • Defining the scope of work is optional for your added flexibility • Up to 2 hours of scoping to define requirements & estimate the level of effort (LOE) • Once signed, meetings & specified work must be scheduled with Professional Services • Professional Service requests through support tickets are billable • Package expires 1 year after purchase 3. Best Practices CloudBolt Professional Services will provide a total of 40 hours to deliver advanced use cases while leveraging our best practices. We will help you design blueprints to deploy your complex applications. Using this service, you can extend integrations or add new features with resource types and UI Extensions. Choose from the following items or discuss your requirements with a Professional Services Consultant. • Blueprint • Resource Types • IPAM • ITSM • Configuration Management • Content Library Item • REST API Integration • Resource Handler • Provisioning Engine • UI Extension • Network Virtualization • Load Balancer • Actions • Generated Options / Dependent Fields • Continuous Infrastructure Testing • Documentation • Package expires 90 days after purchase if scheduling has not occurred 5. Tailored Engagement Under this engagement, CloudBolt Professional Services will schedule up to 8 hours to discuss requirements and design a tailored scope of work (SOW). Requested meetings and documentation will consume hours and must be defined in the SOW. All work will be scheduled based on our resource availability at the time of receiving a signed purchase order. • Defining a scope of work is required • Best option for known requirements and will include allocated time for meetings and documentation. • Up to 8 hours of scoping to define requirements & estimate the level of effort (LOE) • Scope of work will be provided based on design discussion • Once signed, meetings & specified work must be scheduled with Professional Services • Package expires 90 days after purchase if scheduling has not occurred 6. Training: Admin This instructor-led training is useful to understand basic administration of the CloudBolt platform. 40 consecutive hours will be scheduled for a maximum of 10 attendees. These will be virtual training hours at the end of which you will be able to install and configure CloudBolt for basic to intermediate provisioning capabilities. • 40 consecutive scheduled hours • 10 attendees maximum • Basic Python introduction • Deployment options for CloudBolt appliance • Platform architecture • Django / Apache / MySQL • High Availability • Deep dive into ORM • Authentication • Resource Handlers / Groups / Environments • Advanced Blueprint Design • Parameters / Preconfigurations • OSBuilds / Images / Templates • Rates • Power Scheduling • Rules / Recurring Jobs • All Actions • Troubleshooting • Introduction to REST API • Package expires 90 days after purchase if scheduling has not occurred CloudBolt software

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