Yes, with incident/ticketing integration 5%
No 11%
Yes, with ServiceNow being the front end for vRA 26%
Are you interested in integrating ServiceNow with vRA?
N = 200 technology leaders
Yes, with CMDB (configuration management database) integration
Yes, with change control and approval integrations 17%
42%
Other 0%
N = 200 technology leaders
Ansible Tower 49%
SaltStack 29%
Custom ABX / vRO Workflows 30%
Software Components (vRA 7) 18%
Cloud-init / cloudbase-init
57%
Puppet 38%
How are you currently handling application provisioning with vRA?
(Select all that apply)
9
11
Other 0%
N = 179 technology leaders
Ability to integrate ServiceNow with vRA Service Broker 15%
Replicating vRA UI in ServiceNow 16%
Ability to integrate with Terraform or Ansible directly 13%
Ability for ServiceNow team to customize catalog items, approvals,
workflow, etc.
20%
Ability to integrate ServiceNow with vRA Cloud Assembly 17%
What is the most important ServiceNow catalog-based integration?
(Please rank most important to least important)
Ability to control input mappings from ServiceNow to vRA
blueprints/catalog items
19%
10
12
CloudBolt Industry Insights Report:
The Truth About First-Generation Cloud Management Platforms:
A Focus on VMware vRealize Automation
