Case Study - Financial Services Organization
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Challenges
VMware vRealize Automation (vRA) is notorious for all the custom
scripting it requires. CloudBolt Industry Insights research revealed
that 92% of vRA customers utilize custom code for at least a quarter
of their integrations (see full report here).
According to this consumer financial services company's head of
architecture, "We found ourselves having to script way too much in vRA
7. Furthermore, vRA requires advanced programming skills to connect
systems and automate processes at depth, and we were struggling to find
enough resources to meet business demand."
The company knew it wanted the ability to codelessly integrate vRA
with multiple resources—without having to be experts in a coding
language.
"My team and I are not coding experts and we're struggling to find bodies
and or budget to get integrations written so we can automate process
and do more with less people…somewhat ironic," said the leader of the
project.
They needed policies-driven integration to provide better control
post-build and dashboards that could provide clear views into
integration contents. They also wanted better AWS support and a
single UI to manage all public cloud workloads.
Even with a looming End-of-Support (EOS) date for vRA 7 in
September 2022, the company did not hesitate in making the
decision to remain on the vRA platform and upgrade to vRA 8,
but they realized they needed to start getting serious about the
migration.
Ultimately, the company's goal was to find a way to reduce
complexity, add governance to integrations/automations, and
increase overall visibility in a way that vRA inherently was never
designed to do.
We found ourselves
having to script way too
much in vRA 7."
"
...vRA requires advanced
programming skills to
connect systems and
automate processes at depth,
and we were struggling to
find enough resources to
meet business demand."
"