Industry Reports

Filling the Gap: Service Providers' Increasingly Important Role in Multi-Cloud/Multi-Tool Success

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1 CloudBolt Industry Insights Report: Filling the Gap: Service Providers' Increasingly Important Role in Multi-Cloud/Multi-Tool Success CloudBolt Industry Insights Report: Filling The Gap: Service Providers' Increasingly Important Role in Multi-Cloud/Multi-Tool Success CloudBolt software Over the course of the previous five installments of CloudBolt Industry Insights (CII), we have examined various dimensions of 'cloud computing' as it experiences rapid evolution. What has become abundantly clear is that a New Cloud Order has emerged – and what worked to get companies to this point won't get them where they need to be going forward. In this latest research, what has become even more solidified is key driver of all the change: Multi-Cloud. Multi-Cloud/Hybrid Cloud/Multi-Tool complexity is the underbelly of the beast; the place where the hype of cloud meets complex reality and where true chaos is exposed. So how are companies seeking to solve this? Increasingly, organizations are turning to Cloud Service Providers (CSPs) and Managed Service Providers (MSPs) to tame larger portions of the multi-cloud/multi-tool mess for them. And as you will see through this study, respondents believe the right service provider has the potential to do amazing things to help them. But you'll also learn that an overwhelming number of service provider customers are highly frustrated and actively seeking a change from their current provider. Why? The dirty little secret is that Enterprises are not the only ones experiencing a skills and knowledge gap when it comes to managing multi-cloud/hybrid cloud environments. The challenge isn't any easier for service providers, and in fact, is often orders of magnitude more complicated because they are also multi-client – often having hundreds or thousands of Setting the Stage: Exposing The Under-Belly Of The Beast

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