Issue link: https://resources.cloudbolt.io/i/1386044
O V E R V I E W Professional Services Packages For CloudBolt Cloud Management Platform Overview CloudBolt Software helps your IT engineers and developers work better together by empowering them with visibility, control, and self-service in the era of clouds. With the world's most user-friendly cloud management platform for enterprises, your organization will better provision, orchestrate, and consume IT resources across your hybrid cloud and multi-cloud environments. To maximize the value of your CloudBolt investment, our Professional Services team is here to help you at every step. This document highlights the standard services ensuring smooth onboarding, optimized usage, and complete data security. We understand that no two organizations are the same and thus their service requirements would also differ. Therefore, CloudBolt has ensured flexibility in its services portfolio. You can work with your account executive or customer service manager to select any of these services. 1. Onboarding Through this service, CloudBolt Professional Services will provide a total of 16 hours to help you install a standalone appliance. This is our default onboarding package for customers. This package includes authentication configuration with your centralized directory and basic VM provisioning. We'll help set up your environment to use CloudBolt and meet your internal needs for hybrid cloud. • Installation of standalone CloudBolt appliance • Standard settings (e.g., Hostname, Email, Proxy) • Authentication (Local, LDAP, SSO) • Configure role-based access control (RBAC) • Configure up to 3 resource handlers (e.g. vCenter, AWS, etc) • Configure up to 2 environments for each resource handler • Configure up to 10 groups • Configure resource rates • Basic server provisioning • Documentation associated with the setup defined in this package • Package expires 90 days after purchase if scheduling has not occurred 2. Onboarding with High Availability For customers needing help with high availability, CloudBolt Professional Services will provide a total of 32 hours to install CloudBolt with high availability (HA). This service is used to ensure your HA standards are met for the CloudBolt platform. Authentication and standard configurations will be configured for basic provisioning capabilities. We will work with you and make use of existing resources such as load balancers and NAS you might have. Alternatively, you can choose one of our supported public cloud HA solutions. • Installation of CloudBolt with High Availability - Customer provided infrastructure (Compute, Load Balancer, NAS) - AWS (RDS or Aurora and Elastic Load Balancer) • Configure up to 2 front-end web servers • Configure up to 2 job engine servers • Configure database service with supported HA design • Standard settings (e.g.: Hostname, Email, Proxy) • Authentication (Local, LDAP, SSO) • Configure RBAC • Configure up to 3 resource handlers • Configure up to 2 environments for each resource handler • Configure up to 10 groups • Documentation associated with the setup defined in this package • Package expires 90 days after purchase if scheduling has not occurred